- ZIVARA FASHION ships products PAN INDIA and also INTERNATIONALLY TO OTHER COUNTRIES
- ZIVARA HANDLES TWO TYPES OF PRODUCTS
READYMADE PRODUCTS AND HANDMADE PRODUCTS
Ready made orders are shipped usually in 36 business hours .
Kemp orders and TAMARA Collection orders are shipped in 3 to 7 business days from the placing of the order depending on the demand .
- Our parcels are shipped using third party courier service providers
- Professional couriers
- DTDC
- Delhivery
- BLUE DART
- Shipping provider is chosen based on the serviceability of the customer location to make sure there is no delay or confusions in the delivery.
- SHIPPING CHARGES ARE
PREPAID :
RS 100/- PAN INDIA
WEIGHT BASED FOR INTERNATIONAL ORDERS
PARTIAL CASH ON DELIVERY:
COD COLLECTION CHARGES IS 50 RS ADDITIONAL
PARTIAL COD : PARCEL HANDLING CHARGES IS 20% ORDER VALUE
( COMPLETELY NON REFUNDABLE FOR ANY REASONS )
IF the customer accepts the parcel during delivery , the balance 80% of the order value id payable
In case the customer rejects the parcel during delivery, the parcel handling charges of 20% plus shipping charges will not be refunded at any cost .
- If the shipping address is your office/ apartment/community, kindly ensure that the delivery status is not miscommunicated by the securities or house helpers or neighbours.
- FOR ANY DELIVERY RELATED QUERIES , Please contact our customer support executive on +91-9363607031
- Parcels returned for the reason of customer unavailability during delivery will not be entitled for order cancellation
- Kindly ensure that the address is complete and the phone number mentioned is correct before checkout
- Any complaints regarding the shipping delays will be logged after 14 working days of delay
INTERNATIONAL SHIPMENT:
International orders can be placed through website.
We accept even whatsapp based orders
WHOLESALE ORDERS
For Wholesale Orders, please contact us on +91-7904637312
Note:
Customs duties are not the scope of the courier company or Zivara Fashion as they are based on the laws of the country where the customer wants to get the shipment done.
In case of loss or major damages, the customer will be provided with the customer care number of our third party logistic partner and they can coordinate with them.
We do not encourage shipping of any other products other than zivara ( from other vendors) as a matter of policy.
We include small jewellery spares for every order by default, so that minor damages, if any, can be addressed easily
Have a great shopping experience!